Support
Contact support
Email support@opbjj.com. We reply within 3 business days (Monday–Friday, Almaty time), and usually sooner.
Tell us your account username and what happened. Never send your password, a sign-in code or card details.
Billing, invoices and refunds
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
To download a VAT invoice, update your card or cancel, open paddle.net and look up your order with the email you paid with, or use Settings → Billing in the app. Refunds: see the Refund Policy.
Bought in the iOS app? Apple handles that purchase — use your device's App Store subscription settings.
Company
OP BJJ is operated by Lazzat Omir, sole proprietor, 7 Dombyra Street, Medeu District, Almaty A25C8G2 (050010), Republic of Kazakhstan.
Policies
Terms · Privacy · Refunds · Cookies · Acceptable Use · Academy Terms. You don't need an account to read them or to contact us.